Terms of Service

Last Updated: January 2025

1. Introduction

These Terms of Service ("Terms") govern your use of Talent Profiler ("Service"), provided by MH Fintech Pty Ltd, ABN 57 626 107 784 ("we", "our", "us"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Definitions

  • Service: The Talent Profiler platform and related services
  • User: Any individual or entity accessing or using the Service
  • Content: Any information, data, or materials uploaded or processed through the Service
  • Subscription: The paid access to our Service features
  • Integration: Connection with JobAdder and other supported platforms

3. Service Description

Talent Profiler is a skill matching system that:

  • Integrates with JobAdder recruitment software
  • Processes talent CVs and documents
  • Matches talent skills with company requirements
  • Provides recruitment workflow automation

We reserve the right to modify, suspend, or discontinue any part of the Service with notice to subscribers.

4. User Accounts and Security

  • You must maintain accurate and complete registration information
  • You are responsible for all activities under your account
  • You must notify us immediately of any security breach
  • We may terminate accounts that pose security risks

5. Subscription and Payments

  • Service access requires a valid subscription
  • Payments are processed through secure third-party providers
  • Subscriptions auto-renew unless cancelled
  • Refunds are provided according to our refund policy

6. Data Processing and Privacy

  • We process data in accordance with our Privacy Policy
  • You must obtain necessary consents for data processing
  • We implement appropriate security measures
  • You retain ownership of your content

7. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or content
  • Attempt to gain unauthorized access
  • Use the Service for unauthorized purposes

8. Intellectual Property

8.1 Our Rights

  • We retain all rights to the Service software and technology
  • Our trademarks and branding remain our property
  • Service improvements based on usage data belong to us

8.2 Your Rights

  • You retain rights to your data and content
  • You grant us license to process your data for service delivery
  • You may export your data at any time

9. Service Level Agreement

  • We aim for 99.9% uptime but don't guarantee uninterrupted service
  • Support is provided during Australian business hours
  • Maintenance windows are scheduled with advance notice
  • Critical issues receive priority response

10. Liability and Warranties

10.1 Our Warranties

  • Service provided with reasonable care and skill
  • Compliance with Australian Consumer Law
  • Implementation of industry security standards

10.2 Liability Limitations

  • We limit liability to the extent permitted by law
  • Not liable for indirect or consequential losses
  • Total liability limited to fees paid for the Service
  • Force majeure events excluded from liability

11. Termination

11.1 Your Rights

  • Cancel subscription with notice
  • Export data before account closure
  • Receive pro-rata refund if applicable

11.2 Our Rights

  • Suspend or terminate for Terms violation
  • Remove content that violates Terms
  • Retain data as required by law

12. Dispute Resolution

  • Governed by Australian law
  • Informal resolution attempted first
  • Mediation before litigation
  • Courts of Australia have jurisdiction

13. Changes to Terms

  • Terms may be updated with notice
  • Material changes require acceptance
  • Continued use implies acceptance
  • Previous versions available on request

14. Contact Information

For questions about these Terms:

  • Email: info@mhfintech.io